Frequently Asked Questions 

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Answers

1. What is the difference between each program?

• Induction presents an introduction of Laureate International Universities, and offers the participant a space to reflect on the challenges and opportunities that come with being a part of an international network of universities. Currently, the program consists of one self-paced course: Laureate Faculty in the XXI Century.

• Learning Methods provides faculty with the opportunity to use learning oriented techniques in order to improve and diversify their courses. Currently, the program consists of four self-paced courses: Collaborative Learning, Problem Based Learning, Project Based Learning and Case Studies Methodology.

• The Laureate Certificate in Teaching and Learning in Higher Education is a series of five instructor-led modules, which allow faculty to improve their teaching skills. The modules must be taken in sequence, and are: Introduction to the LIU Certificate, Student Centered Learning, Teaching Tools, Assessment Tools and Technology Tools. At successful completion of the modules, the faculty receives a Certificate.

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2. What are the possible passing/failing grades?

The possible grades are Pass, Fail, Incomplete, Withdraw and No Show.

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3. What are the criteria to pass/fail?

For courses that start after March 14, the following criteria apply:

•The Induction course will be passed if 100% of the activities are completed

•The Learning Method courses will be passed with 70% of the maximum score obtained

•The Certificate courses will be passed with 80% of the maximum score obtained

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4. How can a faculty participant be sure he/she has completed all the activities in a course?

The participant can find a report with the progress and completion of activities on the left hand side Course Menu under My Grades.

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 5. How can a faculty participant determine his/her grade?

An email with the official final grade and score of the course will be sent individually to every faculty 7 to 10 days after the course end date.

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6. How can participants contact their instructor?

The instructor may be reached through his/her email (it can be found under Instructor Information on the left hand side Course Menu) or through the Discussion Board. These are the two official means of communication.

Some instructors may also leave some extra information such as the telephone number, skype user or instant messenger user, and available hours. Please keep in mind that instructors may not be located in the same country as the participants.

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7. What solutions could I give to faculty if he/she says they have not received any notifications from Laureate?

There are some reasons why this may happen:

• The email address with which faculty enrolled has been misspelled.

• The email address with which faculty enrolled is different from the email address commonly used by the faculty.

• The SPAM configuration does not allow for communications from LNPS to reach the inbox.

In any case, faculty may send an email to support@laureate.netto find help.

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8. What happens if a faculty participant does not participate in the course on the first week?

If the faculty participant did not participate in the course on the first week, they will receive a reminder via email, that the course has started and that no activities have been registered. This process occurs the first two weeks.

If the course is a module of the Certificate, and the faculty member has not participated in the course after two and one half weeks, the faculty status will become “No Show” and they will not pass the course.

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9. Can participants enroll in more than one course?

Certificate modules must be taken in order, one by one. Besides that, LNPS suggest that faculty participants take no more than two courses simultaneously. However, local policies may apply. For further information on local policies, faculty may contact their local coordinator.

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10. Should they enroll in more than one course?

It is important to note that the courses are time-consuming, and good time management is crucial for the successful performance in a course. We suggest that faculty not take more than two courses per term.

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11. What happens if a faculty participant fails a course?

LNPS gives no penalties to faculty when their status on a course is Fail, No Show, Withdraw or Incomplete. However, local policies may apply. For further information on local policies, faculty may contact their local coordinator.

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12. How can faculty enroll in the Faculty Development Portal?

You can provide them this easy to use tutorial on How to Register to the Faculty Development Portal.

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13. How can faculty enroll in the courses?

Faculty interested in participating in any of the Faculty Development courses, must register through the portal. For a short tutorial on how to enroll in the course, please visit this link.

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14. Can participants withdraw from a course? What is the process?

Faculty participants can withdraw from a course at any time. LNPS does not penalize the participant. However, local policies may apply. For further information on local policies, faculty may contact their local coordinator. In order to officially, withdraw from a course, the faculty member needs to send an email to support@laureate.net and copy their local coordinator.

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15. Can Instructors add or delete evaluation activities? Why not?

Each course has specific assignments and each assignment is tied to approval criteria. Instructors cannot add or delete any evaluation activities. Instructors can add additional helpful resources or readings; but cannot evaluate participant performance on those readings. They need to follow the evaluation scheme in the module. If an instructor wishes to share information on how to enrich the evaluations, they may write to the Director of Faculty Development at carmen.mendez@laureate.net.

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16. Can faculty exempt students from activities? Why?

Faculty cannot exempt students from any activity. Each evaluation activity in the module has been created with a specific purpose in mind and as such all participants should complete them.

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17. What suggestions should I give to participants to deal with Blackboard Maintenance?

Most online courses; are sometimes affected by technical maintenance of the blackboard platform. Many of these events are planned a year in advance. In such cases, LNPS will announce these activities to instructors, participants, and coordinators when possible. In such case, instructors can tell the participants in their module, to download, save or print the information so they can work off line. Once the system is back online, faculty can just upload their work to the platform.

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18. How can faculty register for Webinars?

LNPS personnel will send out invitations out to our entire faculty database. They will be able to click on the register button and the command will take them to the Webinar page on the Faculty Development Portal. From there, they can register. In order to register, faculty will need to have credentials for the Portal. For information on how to register for a webinar, visit this link

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